Interacting at new CayShop

The upcoming CayShop expo presents an ideal opportunity for companies to interact with customers in a more relaxed environment. It is an event that LIME has been heavily involved in over the years, serving as one of the sponsors of the Cayman Islands Chamber of Commerce Business Expo prior to its rebranding as CayShop this year. 

 

The upcoming CayShop expo presents an ideal opportunity for companies to interact with customers in a more relaxed environment. It is an event that LIME has been heavily involved in over the years, serving as one of the sponsors of the Cayman Islands Chamber of Commerce Business Expo prior to its rebranding as CayShop this year. 

Along with the rebranding, the event will move to the Arts and Recreation Centre in Camana Bay, which promises to make it even more popular with attendees. 

“Our long- standing support of the Cayman Islands community is widely recognised and particularly our association with the Cayman Islands Chamber of Commerce. This year the Expo has had a facelift with a new name, CayShop, new logo and a new location, the ARC at Camana Bay. It’s all about promoting local shopping and supporting local businesses and we are delighted that local artisans and smaller businesses have been included this year,” said Tony Ritch, LIME general manager, Cayman Islands. 

“Our booth will be an exciting place to visit with lots of hands on ‘technology toys’ to touch, feel and play with. We encourage everyone to come out and support this event. Every dollar that is spent in local businesses helps to create jobs, fund services and promote our community,” he continued. 

The company will be showcasing products for business customers as well as consumers and the LIME stand will include pre-sales engineers from LIME in order to answer in depth questions about business telecommunications needs. 

“We will be showcasing products from the likes of Avaya and Mitel; not only their small office CPE and PBX products, but also a new video collaboration suite we will now be able to offer to small and medium businesses, so they will get to demo that as well,” said Dwayne Mellaneo, head of corporate sales and service at LIME. 

With the rapid rate of change in the telecommunications market, Mr. Mellaneo said that having the expertise on site to deal with technical questions will be a great help to business customers who need greater insight into what modern CPE and PBX systems can do for them. 

“Right now with the convergence of fixed services and mobile you can have one number and integrate it with your PBX or CPE so that your customers will dial that one number for your fixed line and that will simultaneously ring your mobile. You can be in constant contact,” said Mr. Mellaneo. 

Some of the services even have the ability to hand off a call so you can be busy with a call on a mobile phone yet when you walk into the office you can hang up your mobile and pick up the same call on your desk phone without dropping it.  

“Depending on what smartphone you have you can integrate soft clients into your smartphone so that when you’re travelling and someone rings your desk and you are in a Wi-Fi hot spot you no longer have to worry about those roaming charges. So you can have your smart devices linking back to your CPE via the Wi-Fi and there is no charge for your call. Those are some of the abilities that Avaya and Mitel are able to offer,” said Mr. Mellaneo. 

He said that due to the pace of technology features that used to be available only on top of the line systems for big corporations are now accessible to small businesses as well, helping to create a better experience for customers. 

“The starting points for those systems have come down so dramatically that you can improve your customer service for a couple of dollars by investing in a PBX,” said Mr. Mellaneo. 

One of the key events of the show for business customers will be the business networking evening set to take place on Thursday 25 October. 

“On the Thursday night we will be inviting our top customers on the business side, and the invite that they will have will offer discounts off their regular Chamber price, so it will be very low, attractive and wonderful prices, some of the best prices that I feel we’ve offered for any Chamber of Commerce show in the past,” said Mr. Mellaneo. 

LIME will also have numerous consumer devices at the show, including top of the line smartphones like the Samsung Galaxy S3 as well as specials on the Apple iPhone. The company will also be introducing a new entry-level smartphone from Samsung that will be priced around the $100 mark. 

“This makes it a great starter for people who want to upgrade to their first smartphone. Even for small businesses it’s a great phone for people who want to get smartphones for their employees so they can still stay in touch with their email but they don’t have to put out $300 to $500 per device,” said Maureen Davidson of LIME. 

CayShop LIME

LIME’s exhibition area at the Business Expo in 2010.

CayShop business expo

Hundreds attended the opening night of the Chamber of Commerce Business Expo 2011 on Thursday. – Photo: Patrick Brendel

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